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FAQ & Troubleshooting

Headroom is the distance between the top of the door and the lowest point of the ceiling or any obstruction such as a garage door opener rail, pipes, or ductwork.

Backroom is the distance from the garage door to the back wall of the garage. The door height plus 18″ is required for proper door installation. Extra backroom is needed for the installation of an automatic garage door opener.

Normally, garage doors will hang about 4 to 6 inches into the opening. This helps keep tension on the cable so it does not separate from the cable drum or pulley. If your garage door operates with an electric opener, it can be adjusted so the door is pulled completely even with the opening, if necessary, to provide additional clearance for a vehicle.

Your garage door is the largest moving part on your home, and perhaps the hardest working, being raised and lowered an average of six times per day. Like any other area of the home, it needs regular maintenance and inspections.

Yes, there are. Exposure to the elements can alter the color of a garage door over time; so the replacement section may not be a perfect match. Due to the custom assembly of our Coachman Collection carriage house style garage doors, certain restrictions apply for replacing sections.

R-value measures the thermal efficiency of a garage door, how well it insulates. Insulation is an important factor when you are considering purchasing a garage door. If you plan on spending a lot of time in your garage, or if you have a room directly above or adjacent to your garage, you will want to purchase a garage door that offers a high R-value. If your garage is not attached to your house, or you are not concerned with insulation, you can purchase a door with a lower R-value or no garage door insulation at all.

Overhead garage doors are just garage doors that have sections and it provides an opening for cars. The sections roll up to the ceiling of the garage.

The standard size is 8 – 20 feet wide and up to 8 feet tall.

Yes Kaiser Garage Doors & Gates does offer estimates.

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Our garage door broken spring and broken cable problem was addressed efficiently by the Kaiser technician. He arrived on time and found the most cost effective spring to fix our problem. The door works very smoothly and much more quietly… Read More

– Bill S.

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Rudy replaced our broken cables with springs and we are most pleased with the work he did. It was a very cold and wet morning and he worked through the conditions doing an excellent job. Very informative and explained everything… Read More

– Eleanor C.

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The Best Customer service Ever! The Installer stopped by several times prior to installation to see how the construction was going. He gave suggestions for electrical locations, and for best mounting of the opener. They called several times too. Read More

– Rick F.

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